Microsoft 365 Alert : Service Degradation – Microsoft Teams – Some users may be unable to view other users’ video feeds in Microsoft Teams meetings – ONGOING

10/08/2022 15:15:00 PM (BST)

Issue Reported : 04/08/2022 08:53:00 AM BST

Microsoft Reference : TM408882

NHSmail Reference : INC30905203 

Issue Status : ONGOING

Issue Description : Users may be unable to view other users’ video feeds in Microsoft Teams meetings.

More info : Some users may also be unable share their video when initiating a meeting. Users may be able to turn their camera off and then back on or resize the window to avoid these issues.

Scope of impact : This issue affects some users when viewing other users’ video feeds or when attempting to share their video in Microsoft Teams meetings.

Current Update : 15/08/2022 10:30:00 AM – Microsoft is monitoring their fix deployment, which is expected to complete and remediate impact for all users by Wednesday, August 17, 2022.

Root cause : A code issue within build 1.0.0.2022071828 of Microsoft Teams is affecting the video layout logic that is necessary for video rendering to begin, resulting in impact.

Next update by : Wednesday, August 17, 2022, 6:00 PM

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