22/07/2022 15:57:00 PM (BST)
Issue Reported : 21/07/2022 01:33:00 AM
Microsoft Reference : CR402755
NHSmail Reference : INC30683042
Issue Status : RESOLVED
Issue Description : Users may have been unable to access Microsoft Teams and may be unable to utilize LCS Admin operations
Scope of impact : Impact is specific to some admins who are served through the affected infrastructure.
Final Update : 22/07/2022 15:57:00 PM – Microsoft have finished applying the configuration changes, and have confirmed through telemetry that services have been restored.
Root Cause : A recent external service deployment introduced a misconfiguration to the infrastructure responsible for Microsoft Teams operations and Lifecycle Services admin operations.
Next Steps : Microsoft are reviewing their standard service update procedures to avoid similar impact in the future.