Microsoft 365 Alert : Service degradation – Power Automate – Some users may have received a 502 error when running a flow or performing an action that utilized Office 365 connectors – RESOLVED

21/06/2022 02:05:00 PM (BST)

Microsoft Reference : MF394386  

NHSmail Reference : INC29840095

Issue Status : RESOLVED

Issue Description : Users may have received a 502 error when running a flow or performing an action that utilized Office 365 connectors.

Scope of impact : Your organization was affected by this event, and users running an flow or performing an action that utilized Office 365 connectors may have been impacted.

Final Update : 21/06/2022 02:05:00 PM – Microsoft identified that an unexpected increase in traffic load, caused 502 errors within the Microsoft Power Automate service. They have rerouted user traffic to alternate infrastructure, remediating impact.

Root cause : An expected increase in traffic load, caused impact to the Microsoft Power Automate service.

Next steps : Microsoft are analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

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