Service Degradation – Intune Android – Delays in devices appearing in Admin console – RESOLVED

Announcements Aftab Alam

06/05/2022 04:16:00 PM (BST)

Issue Reported: 29/04/2022 05:00:00 PM (BST)

NHSmail Reference: INC28833089

Issue Status: RESOLVED

Issue Description: Local Admins may experience a delay in newly enrolled Android devices appearing in the Intune Admin console

Scope of Impact: This delay is only affecting newly enrolled Android devices in the Microsoft Intune Company Portal, with devices successfully enrolled after an extended period (approx. 24 – 36 hours).

Final Update: 07/09/2022 14:36:00 PM – Intune engineers successfully implemented the change to Production on 17/08/22, with post-implementation testing demonstrating a significant reduction in the time for newly enrolled Android Devices to appear in the console