Service Degradation – Intune Android – Delays in devices appearing in Admin console – UPDATE

06/05/2022 04:16:00 PM (BST)

Issue Reported:  29/04/2022 05:00:00 PM (BST)

NHSmail Reference: INC28833089

Issue Status: ONGOING

Issue Description: Local Admins may experience a delay in newly enrolled Android devices appearing in the Intune Admin console

Scope of Impact: This delay is only affecting newly enrolled Android devices in the Microsoft Intune Company Portal, with devices successfully enrolled after an extended period (approx. 24 – 36 hours).

Current Update: 17/05/2022 11:00:00 Intune engineers are continuing their investigations to identify and fix the root cause of the issue.

06/05/2022 11:00:00 – Android devices are still able to enrol successfully, however some Local Administrators may experience a delay in these being visible on the console. Intune engineers are continuing their investigations to identify the root cause of the issue.

Next update by: Friday May 20th 2022,14:00:00 PM

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