Microsoft 365 Alert : Service degradation – Office 365 – M365 usage reports delays since 05/03/2022 – RESOLVED

Announcements Habiba Tabasum

06/05/2022 09:43:00 AM (BST)

Microsoft Reference : MO376353

NHSmail Reference : INC28832768

Issue Status : RESTORED

Issue Description : Admins may experience delays with M365 usage reports since 05/03/2022.

More info : Usage reports affected are:

– Yammer Activity
– Yammer Device Usage
– Yammer groups activity
– ‘Microsoft Group 365

Scope of impact : Impact is specific to any admin who are served through the affected infrastructure.

Final Update : 20/05/2022 08:44:00 AM – Microsoft completed the deployment of their fix to the affected infrastructure, and have confirmed after monitoring the service environment that impact is remediated.

Root cause : A recent update intended to improve Tags for compliance contained a code regression, resulting in impact.

Next steps : Microsoft are reviewing their standard service update procedures to avoid similar impact in the future.