31/05/2022 09:00:00 AM (BST)
Microsoft Reference : TM385684
NHSmail Reference : INC29218940
Issue Status : RESTORED
Issue Description : Users may have been unable to create new teams within the Microsoft Teams admin center or via the Microsoft Graph API.
Scope of impact : This issue may have potentially affected any of your users attempting to create new teams within the Microsoft Teams admin center or via the Microsoft Graph API.
Final Update : 31/05/2022 09:00:00 AM – Microsoft completed processing the backlog of requests and confirmed via system telemetry that impact is remediated.
Root cause : A recent update to service components facilitating team creation contained a code regression that was causing a sync issue and resulting in impact.
Next steps : Microsoft are assessing their service update procedures to better understand how the regression wasn’t identified during testing and validation, which will allow them to prevent similar impact in the future.