27/04/2022 08:54:00 AM (BST)
Issue Reported : 27/04/2022 07:04:00 AM
Microsoft Reference : MO364969
Issue Status : RESTORED
Issue Description : Users were unable to access or create new Microsoft Sways.
More info: This Service Incident was a duplicate of SW364924. We posted this communication in parallel with Service Incident SW364924 as some customers were unable to view that event.
Scope of impact : This issue impacted users attempting to access or create new Microsoft Sways.
Final Update : 27/04/2022 03:07:00 PM – Microsoft completed the deployment of the new authentication configuration and confirmed that the issue is resolved after monitoring the environment.
Root cause: A service-to-service authentication configuration mismatch resulted in impact.
Next steps : Microsoft are reviewing system diagnostics to determine why the service-to-service authentication configuration mismatch occurred and develop action items to prevent this happening again.