28/04/2022 09:07:00 AM (BST)
Issue Reported : 27/04/2022 04:25:00 PM
Microsoft Reference : EX365018
NHSmail Reference : INC28655017
Issue Status : FALSE POSITIVE
Issue Description : Users can’t send or delete email messages via Outlook on the web.
More info : Sending and deleting email messages through the mobile app and desktop client is working as expected. When email messages fail to send, they remain stuck in the Drafts folder. Users attempting to delete email messages notice that the operation doesn’t complete and remains in its original location with no error details. When reviewing the browser trace, admins can see the following error: “An internal server error occurred. The operation failed., Bundle: Microsoft.Transformation.UT_LCDR could not be found.”
Some users also report that the issue only manifests when replying to email messages, and that creating and sending new email is unaffected.
Scope of impact : A limited number of users attempting to send or delete email messages via Outlook on the web are impacted.
Final Update : 10/05/2022 10:57:00 AM – Microsoft have determined that this issue is a duplicate of another event.