Microsoft 365 Alert : Service Degradation – Exchange Online – Some users are unable to send email via the on-send feature for Outlook add-ins in Outlook on the web – RESOLVED

Announcements Aftab Alam

03/03/2022 07:46:00 AM (GMT)

Issue Reported : 02/03/2022 09:24:00 PM (UTC)

Microsoft Reference : EX337976

Issue Status: RESTORED

Issue Description: Users may be unable to send email via the on-send feature for Outlook add-ins in Outlook on the web.

More info: Affected users aren’t able to click the Send button in the pop up window for the on-send feature, so the email goes to the Draft folder instead of being sent. Affected users also can’t click Cancel to close the pop up window.

Scope of Impact : This issue affects users who have received the change and are attempting to send email via the on-send feature for Outlook add-ins in Outlook on the web is impacted.

Current Update: 03/03/2022 04:55:00 PM – Microsoft deployed the fix to the affected environment and confirmed that service was restored after a period of monitoring service telemetry.