Microsoft 365 Alert : Service Degradation – Microsoft Forms – Can’t access Microsoft Forms – RESOLVED

24/02/2022 07:39:00 AM (GMT)

Issue Reported : 24/02/2022 04:56:00 AM (UTC)

Microsoft Reference : FM335798

Issue Status: RESOLVED

Issue Description: Users were unable to access or use the Microsoft Forms service.

More info: Users were likely receiving an error similar to this: “This page isn’t working, was currently unable to handle this request HTTP Error 500.”

Scope of Impact : Microsoft’s available data indicates that this issue was isolated to a subset of users and customers based on how traffic was routed through the affected infrastructure.

Current Update: 24/02/2022 07:39:00 AM – Microsoft determined an unexpected drop in availability caused the service to reject requests. Their automated systems immediately rerouted traffic to restore availability, though during this time users may have experienced intermittent issues accessing or using the service.

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