Planned Maintenance 12/01 – minor delay to account changes and group membership

07/01/2022 02:20:00 PM

The NHSmail team will be performing scheduled maintenance to directory synchronisation services on Wednesday 12 January 2022 out of hours between 19:00 and 21:00.

Access to Portal will remain available and Local Administrators will still be able to make changes to users & groups during this period, however there will likely be a delay in the time it takes for changes to take effect until the end of the maintenance window.

Examples of changes affected include:

  • account renames and changing user attributes
  • creation of new accounts
  • group membership changes

Please note this maintenance window does not impact Email or other services.

If you need additional support, the NHSmail helpdesk is available 24 hours a day, 7 days a week on 033 200 1133 or

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