Microsoft 365 Alert: Service degradation – Exchange Online – Some users may be unable to connect to Outlook on the web – RESOLVED

03-11-2021 09:17:00 AM (GMT)

Microsoft Reference : EX296036

Issue Status: RESOLVED

Issue Description: Users may be unable to connect to the Outlook on the web.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure, located in Columbia.

Final Update – 03/11/2021 11:35:00 AM: Microsoft determined the service is healthy and a Microsoft-side service event didn’t actually occur. A third-party service unexpectedly caused network connection issues, the third-party has been contacted to resolve the issue.

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