Intermittent Portal Slowness – RESOLVED

Announcements Aftab Alam

18-11-2021 12:46:48 PM (GMT)

Issue Reported: 18/11/2021 12:46 PM

Issue Status: RESOLVED

Issue Description: The NHSmail Team are aware of an intermittent issue causing slowness when undertaking certain activities within the NHSmail Portal. This includes blank user details updates and potentially other admin functionality.

Current Update: 18/11/2021 13:15:11 PM – We believe the cause of the issue has been identified and resolved and that Portal performance has returned to normal. This has been evidenced by the testing performed by our Portal engineering team.

Should you continue to experience issues, please raise them in the usual way by contacting 0333 200 1133 / helpdesk@nhs.net