Microsoft 365 Alert : Service degradation – SharePoint Online – Users may be unable to create office documents using the Power Automate tool within SharePoint Online – RESOLVED

Announcements Aftab Alam

01-10-2021 08:22:00 AM (BST)

Issue Reported: 24/09/2021 09:26:00 AM

Microsoft Reference : SP288333

Issue Status: RESTORED

Issue Description: Users may be unable to create office documents using the Power Automate tool within SharePoint Online.

More info: This issue occurs when the ‘Allow Chunking’ option is enabled.

As a workaround, users can circumvent the issue by disabling the ‘Allow Chunking’ option and then splitting the “create file” and “update file” into two steps.

Scope of impact: Impact is specific to users creating documents with “Allow Chunking’ enabled.

Final Update – 01/10/2021 08:27:00 AM: Microsoft has reverted the change for all impacted infrastructure after successfully testing it in their internal environments and confirmed with affected users that impact has been mitigated.