Microsoft 365 Alert: Service degradation – Microsoft Intune – Users with SafetyNet enforced policies may experience compliance failures and lose access to corporate resources – RESOLVED

14-10-2021 08:43:00 AM (BST)

Issue Reported: 13/10/2021 04:18:00 PM

Microsoft Reference : IT291049

Issue Status: RESTORED

Issue Description: Users with SafetyNet enforced policies may have experienced compliance failures and lost access to corporate resources.

More info: This issue affected Android Enterprise Dedicated, Android Enterprise Fully-Managed, or Corporate Owned with a Work Profile user.

Devices were updated once they checked into the service. To manually force the update, a manual sync could have been triggered by going to Settings (Settings > Privacy > Your Work Policy info > Top menu > Sync policies).

Scope of impact: Impact was specific to some Android MDM devices that met the criteria outlined in the More info section that fail the SafetyNet attestation check

Final Update – 14/10/2021 08:43:00 AM : Microsoft confirmed that over 99 percent of the affected devices have recovered and the issue is now mitigated.

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