Microsoft Alert: Service degradation – Exchange Online – Admins can’t view email previews from the Email entity page in the Microsoft 365 Defender portal – RESOLVED

Announcements Aftab Alam

16-02-2023 12:49:12 PM (GMT)

Issue Reported: 13/07/2021 20:03:00 PM

Microsoft Reference : EX268922

Issue Status: RESTORED

Issue Description: Admins are seeing a blank pane when opening email previews from the Email entity page within Microsoft 365 Defender.

Scope of impact: All admins trying to access email previews within the Microsoft 365 Defender portal are impacted.

Final Update – 19/07/2021 01:50:00 PM: Microsoft validated their fix, began the deployment, and confirmed that this fix has been applied to most of the affected customers.