Microsoft Alert: Service degradation – Microsoft 365 suite – Some admins may experience delayed data in Productivity score reports from the Microsoft 365 admin center- RESOLVED

30-06-2021 09:18:06 AM (BST)

Issue Reported: 20/06/2021 12:00:00 AM

Microsoft Reference : MO265231

Issue Status: RESOLVED

Issue Description: Admins may experience delayed data in Productivity score reports since 20th June, 2021 from the Microsoft 365 admin center.

Scope of impact: Impact was specific to any admin running the Productivity score report.

Final Update – 30/06/2021 9:18:00 AM: Microsoft determined a downstream source path is causing Productivity score report data to not update after Sunday, 20th June, 2021. Whilst analyzing source logs, Microsoft automated recovery system restored missing profiles in the downstream source path. Microsoft have confirmed that all the data from the 20th June 2021 has been backfilled and the service has been restored.

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