INC21618413 – Incident- RESOLVED

Service Issues Aftab Alam

21-12-2023 02:11:33 PM (GMT)

Issue Reported: 03/06/2021 03:45 PM

Issue Status: RESOLVED

Issue Description: We are aware of an issue with some users being unable to use send.nhs.net.

Business Impact: Users are unable to connect to/use send.nhs.net to send/receive email.

Final Update – (04/06/2021 12:22 PM) : After a period of successful monitoring and no further issues relating to the send.nhs.net functionality being reported to the NHSmail Helpdesk, the issue has now been resolved.