Microsoft Alert: Delays receiving email through Exchange Online
16-02-2023 09:56:38 AM (GMT)
Issue Reported: 19/03/2021 07:46:00 PM
Issue Status: RESOLVED
Issue Description: Users are experiencing delays of up to two hours in receiving email in all Exchange Online connection methods. This only impacted email that was directed through a third-party security device.
Current Update – (19/03/2021 07:46 PM): While requesting additional logging data and message IDs, your organization reported that they moved traffic away from a third-party security device, resolving the issue. We’ve determined that no service-side issue occurred and impact has been remediated.