Microsoft Alert: Service degradation – Users may be experiencing issues within Microsoft Teams chats
16-02-2023 09:43:38 AM (GMT)
Issue Reported: 15/02/2021 12:20:00 PM
Issue Status: Resolved
Issue Description: Some users may be experiencing issues within Microsoft Teams chats.
Users may be unable to:
-Create group or private chats.
-Remove or add users to chats.
-Start calls from existing chats.
-Search for external users in the search bar.
Impact is specific to users who are served through the affected infrastructure the North America.
Current Update – 15/02/2021 01:00:00 PM: Microsoft has reverted the deployment and after monitoring the environment, confirmed that this resolved the issue. Service has been restored to normal.