Microsoft Alert: Service degradation -: Users may see incoming external email with attachments unexpectedly flagged as malware in Exchange

05-02-2021 12:02:29 PM (GMT)

Issue Reported: 05/02/2021 05:30:00 AM

Issue Status: RESOLVED

Issue Description: We are aware of an issue whereby some users may see incoming external email with attachments unexpectedly flagged as malware in Exchange Online and sent to quarantine erroneously

Current Update – 05/02/2021 12:02:00 PM: Microsoft reprocessed the affected email messages  which successfully releases them from quarantine and new external email messages sent are not being improperly flagged, mitigating impact.

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