Microsoft Alert: Service degradation – Microsoft 365 Suite – Admins may experience provisioning delays in Microsoft Office.

19-01-2021 03:30:08 PM (GMT)

Issue Reported: 18/01/2021 1:05:00 PM

Microsoft Reference: MO234982

Issue Status: RESOLVED

Issue Description: Some Admins may experience delays provisioning Microsoft Office licences. Impact was specific to a portion of admins attempting to provision Microsoft Office licences.

Current Update – 19/01/2021 10:07:00 AM: A portion of infrastructure has become degraded and wasn’t efficiently processing provisioning requests for Microsoft Office. Analysis of performance data and trends on the affected Microsoft Office provisioning systems was completed and, after a period of monitoring, it is now confirmed that the backlog of requests has been processed remediating the impact.

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