Enhancement – MailTip for external emails

26-11-2020 09:51:00 AM (GMT)

Following feedback received after the introduction of the External Sender MailTip, we will be making the following enhancements due for implementation which will be based on NHS Digital’s Cyber Alert status:

  • External Sender MailTip to be displayed at the top of the email body when the cyber security risk is set to High
  • External Sender MailTip to be displayed at the bottom of the email body when the cyber security risk is set to Reduced
  • Secure and accredited domains are not identified as external emails.

To help organisations and users to identify external emails that are likely to be prone to unsolicited email and phishing attacks, NHSmail have added a MailTip to all external emails. The message will appear as:

Please ensure you advise your user base of this additional security feature.

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