Teams dial-in licences need to be assigned via a user policy

Last Updated: 29-12-2023 12:44:58 PM (GMT)

To avoid users losing their licences, Local Administrators need to update their User Policies to assign licences to users requiring dial-in.

 From 31st October 2020, those users who do not have a dial-in licence assigned via a User Policy in the NHSmail Portal will lose the ‘dial-in’ capability for meetings. This includes users who previously had a licence centrally funded by NHSmail as part of the initial rollout of Microsoft Teams.

For further information and guidance on how to assign the user policies, please see Audio Conferencing dial-in guidance:

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