BT CNSP Health and Social Care Network (HSCN) – network change

BT CNSP are completing some network configuration changes which are not expected to cause any impact to NHSmail services. This change is due to take place between 22:00 and 00:00 on 14 October.

However, you may wish to review your organisation business continuity plan should there be an impact.

If you need additional help, the NHSmail helpdesk is available 24 hours a day, 7 days a week on 0333 200 1133 or

Latest update [13/10/20]: This change has been postponed and will take place at a later date.

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