NHSmail SQL Server failover test – Notice of minor disruption

NHSmail SQL Server Failover Test – Notice of minor disruption to NHSmail Portal Administration tools.

To provide assurance of the NHSmail DR capability, a standalone data centre failover test of the SQL Server component is being conducted on the 3rd October 2019 between 20:00 and 22:00.

During this change, users of the NHSmail Portal Administration tools may experience two instances where a loss in connectivity of up to 20 seconds is encountered. Users may also be presented with the ’Something went wrong’ error message until they refresh the web page.

If you need additional help, the NHSmail helpdesk is available 24 hours a day, 7 days a week on 0333 200 1133 or helpdesk@nhs.net