INC45883484 – NHSmail Portal Login Issue – RESOLVED

25/09/2024 22:15:00 PM

Issue Status: RESOLVED

Issue Description: We are aware of an issue preventing end users from accessing and using the NHSmail Portal. Users may be presented with an error message when clicking the login button on the Portal homepage.

Final Update: 25/09/2024 23:30:00 PM – Engineers have identified the issue that was causing users to be unable to log in to the NHSmail Portal and have performed the necessary remedial action which has now resolved the issue. No further issues have been observed.

We apologies for any inconvenience caused and thank you for your patience whilst we worked to resolve this issue.

To report any issues, please contact 0333 200 1133 / helpdesk@nhs.net.

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