• INC25195556 – HSSI – RESOLVED

    26-11-2021 09:15:00 AM
    RESOLVED – We are aware of an issue regarding high volumes of email queuing on the NHSmail Relay. Emails are being delivered, however, their delivery may be delayed.

  • INC24165150 – HSSI – RESOLVED

    29/09/2021 04:34:00 PM
    RESOLVED – Remote Server returned ‘550 5.7.705 Service unavailable’. Access denied, tenant has exceeded threshold

  • INC22559061 – HSSI – RESOLVED

    14/07/2021 11:19:00 AM:
    We are aware of an issue regarding high volumes of email queuing on the NHSmail Relay. Emails are being delivered however at a reduced rate. Engineers are currently investigating.

  • INC19345425- HSSI

    Issue Reported: 14/01/2021 01:00
    Issue Status: CLOSED
    Issue Description: Multiple NHS services are not accessible due to connectivity issues.
    Current Update – 14/01/2021 05:55: BT have now completed the refreshing of the remaining HSCN core routers as of 05:30. This has now fully resolved the intermittent connectivity issues previously observed. Users may experience some slowness this morning as the systems stabilise.

  • Remain vigilant to Spam and Phishing Emails

    NHSmail users should never click on any provided link to verify their accounts. We would ask that all users remain vigilant to spam and phishing emails and report any suspicious emails to spamreports@nhs.net.

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