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  4. Static Distribution List (SDL) update fails in DB when the count of recipients exceeds 1900 – PRB0222418

Static Distribution List (SDL) update fails in DB when the count of recipients exceeds 1900 – PRB0222418

Issue Description

When attempting to add or update recipients in the SDL, the operation fails if the total number of recipients exceeds 1900. The recipients are added in Exchange; they are not updated in the Portal database. The audit logs indicate a failure, and the user receives a red growl notification.

Latest Updates and Guidance:

If this error occurs, please raise a ticket with the Helpdesk (helpdesk@nhs.net). The Portal team will then manually add the recipients to the database using a stored procedure.

Updated on 01/07/2025

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