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NHSmail guide for organisations managed by the national administration service

Summary

This guide provides community pharmacies, dental practices, social care providers and dispensing appliance contractors (DACs) based in England with guidance on how to register for and get started with NHSmail, as well as what to do about any issues.

Document information and downloads

  • How to open a shared mailbox
  • Shared mailbox permissions
  • Introduction
  • National administration service (NAS) contacts
  • Registering for NHSmail
  • How to log in to your account
  • Password requirements
  • What is a shared mailbox?
  • What to do if your name changes
  • What to do if you are moving to another organisation or leaving your
    profession
  • What to do if you are joining a NAS-managed organisation and require an
    NHSmail account
  • What to do when ownership of a community pharmacy changes
  • What to do if you are a locum community pharmacist / dentist
  • Note: Not applicable to social care providers / DAC organisations
  • Using Outlook Web App (OWA)
  • What to do if you forget your password or are locked out of your
    account
  • Further support

File type Adobe Acrobat Portable Document Format (.pdf)
File size 230 KB

Updated on 16/09/2021
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