Action required: Security update for primary Multi-Factor Authentication (MFA) method
Dear Primary / Local Administrator,
The NHSmail team is working towards Multi-Factor Authentication (MFA) being applied for all users across the NHSmail tenant to improve security and to increase the protection of user and organisational data.
Accounts with heightened permissions such as Local Administrators (LAs) require heightened protections.
It is a requirement that all LAs use a mobile phone app (such as Google or Microsoft authenticator) as your primary authentication method as this is a more secure authentication method than SMS.
In the event your mobile phone is lost or stolen using the authenticator app will make it harder to access and generate approval.
What does this mean?
To ensure the security of your account all LAs must use authenticator app as the primary method.
This will be enforced over the coming weeks and further guidance will be presented at the next LA webinar 22 September 2023 – Local Administrator Webinars – NHSmail Support.
For further guidance on changing your authentication method visit the NHSmail support pages: https://support.nhs.net/knowledge-base/getting-started-with-mfa/#1-6-change-your-preferred-method-of-authentication-for-mfa
Thank you for your support.
The NHSmail team
| Last Reviewed Date | 29/09/2023 |
