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Account Secret Minimum Character Criteria – PRB0228382

Issue description

We are aware of a cosmetic issue within the Portal whereby the invalid Secret error message states “Contain more than 8 Characters”. This criterion is incorrect due to Secrets only requiring a minimum character length of 8.

Latest updates and guidance:

Users should be able to successfully create Secrets with 8 characters or more as this issue relates only to the incorrect statement in the error message above, not the minimum criteria within the Portal code which is set to 8 characters.

Please note that all remaining criteria is valid and will require fulfilment prior to the system accepting the Secret.

This issue is being investigated and progressed under problem record PRB0228382.

Updated on 12/03/2025

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