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  4. 27 June 2019 – From 9 July 2019, you will no longer receive spoof emails

27 June 2019 – From 9 July 2019, you will no longer receive spoof emails

We have been communicating with you about the security improvements being made to the way that incoming ‘spoof’ emails are processed by NHSmail.

A spoof email is one which is sent from a source that imitates the @nhs.net email address but is not from a genuine @nhs.net application or service.

You must regularly check the ‘Junk E-mail’ folder within your mailbox, including any shared mailboxes that you manage, as this is where any spoof emails have been directed over the last few months.

From 9 July 2019 spoof emails will no longer be directed to your junk folder, they will be blocked from the NHSmail service meaning that you will no longer receive them.

What action do I need to take?

Continue to check your junk folder between now and 9 July 2019.

If emails are being directed to your junk mail folder that you still need to receive, you must contact the sender to advise that they will need to take immediate action to stop ‘spoofing’ @nhs.net. From 9 July 2019, you will no longer receive these emails.

If you are notified by a colleague that you are spoofing, you should speak to your organisation’s IT team to confirm the actions they have in place to stop spoofing.

Further information is available in the spoofing guide.

Updated on 08/07/2019

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