Announcements

07/09/2022 13:47:00 PM
RESOLVED – Users may see a degraded experience within Power Apps

21/07/2022 11:04:00 AM
RESOLVED – Any users routed through affected infrastructure may be impacted

15/07/2022 15:11:00 PM
RESOLVED – Some users may be unable to connect to Microsoft 365 service

User impact: The Nhsmail Team are aware of an issue preventing end users from being able to access and utilise certain functions within the Nhsmail portal. Engineers are investigating to understand the scope of the issue and will provide further updates in due course.

NHS Digital CSOC team have provided the following critical alert to NHS organisations and their suppliers for immediate action – https://digital.nhs.uk/cyber-alerts/2021/cc-3777

16/02/2021 12:10 PM (GMT) :
The Accenture NHSmail team are currently investigating an issue regarding some delays with incoming email being sent to the nhs.net domain. Email sent to the nhs.uk domain is not impacted by this issue.

There is a planned change taking place on Friday 19th February 2021 from 22:00 until 22:30, which may cause minor intermittent delay to sending and receiving email.

We communicated in previous LA Bulletins that there would be a new provider for the secure email encryption service for sending sensitive emails to non-NHSmail users.

A change was recently made to the NHS DNS on the 10/02/20 to update the SPF record from softfail to hardfail. Some NHS.UK trusts may experience a mail delivery problem if their SPF has been misconfigured by not including the NHS.NET main SPF record into their DNS

On the evening of 28 November the NHSmail Team applied a number of enhancements to the identification of suspicious and SPAM emails. These enhancements are designed to direct any identified messages to the junk email folder. It is possible that these more robust measures may result in some genuine emails…