24/03/2026 08:28:00 AM
ONGOING – Users may be intermittently unable to access their Exchange Online mailboxes in some connection methods
24/03/2026 09:04:00 AM
ONGOING – Users may be intermittently unable to access their Exchange Online mailboxes in some connection methods
17/03/2026 10:14 AM
RESOLVED- Searching for Guidance and Knowledge base articles in Support Hub
17/03/2026 09:06:00 AM
ONGOING – Users may receive errors when running flows and apps with the office365 connector
18/03/2026 10:00AM
RESOLVED – We are aware that some users’ Job Title and/or Phone numbers are being removed in Entra. Engineers are investigating the issue and updates will be provided in due course
27/03/2026 09:01:00 AM
ONGOING- Users see inaccurate or incomplete Outlook data for Microsoft Copilot 365 metrics in Microsoft Viva Insights
11/03/2026 10:10 AM
RESOLVED-Admin Hub Access Issue for Newly Migrated Administrators
09/03/2026 05:00:00 PM We are introducing a new Support Hub that will gradually replace the current support site (support.nhs.net). The Support Hub will sit alongside organisations moving to the new NHS.net Connect offering and will provide a more modern and improved support experience. What changes might I notice? Over the…
09/03/2026 12:27:00 PM
ONGOING – Users are experiencing increased error rates and failures when accessing app entitlement APIs within Exchange Online
06/03/2026 09:00AM
RESOLVED – We are aware of an issue whereby the nhs.net Portal is not accessible. Some users may experience a “Service is unavailable
