Refresh Frequently Asked Questions
Browse the following FAQS for answers around the Refresh:
Mobile Device Support Guide
Do you use a mobile device to access NHSmail? If so, please read this guide for steps on how to re-set up access following your upgrade.
Having issues following your refresh? Please follow the below self-help steps, designed to provide quick and easy fixes to any issues you may be seeing.
Post Refresh Support Guide
Follow this article to troubleshoot any outlook performance/post migration issues reported by your users.
Guidance for Application Accounts
Application accounts as well as accounts enabled for POP, IMAP and SMTP will start to be migrated from late October. This guide aims to provide hints and tips on how to prepare for this move.