If you have been locked out of your account, you will be able to either contact your local IT or NHSmail helpdesks, or use the self-service password reset function to reset the password and unlock it

Latest information on some new developments coming soon to the NHSmail service including new password policy, account lockouts, login event reporting and NHS Digital move to Skype for Business.

Information to assist organisations with ensuring their network environment is correctly configured to minimise the occurrence of account lockouts across their userbase.