• INC46555591 – Microsoft 365 Copilot disablement – RESOLVED

    23/06/2025 09:29:00 PM
    RESOLVED – Please be advised that the Co-pilot Chat feature has been temporarily disabled due to scaling issues within NHS.net Connect. NHS England and Microsoft technical teams are working through some technical issues, it does not impact Teams Premium or those organisations using licenced Co-pilot. We appreciate your understanding and patience during this process. Further updates will be provided as soon as they become available

  • INC46554265 – Azure MFA Issue – RESOLVED

    13/06/2025 17:00PM
    RESOLVED – We are aware of an issue whereby some users are experiencing issues with setting up MFA on NHS.net accounts. Some users may receive a “we’re sorry, we ran into a problem” or “No methods available” error.

  • INC46542387 – Portal error after authenticating MFA – RESOLVED

    30/05/2025 01:00:00 AM
    RESOLVED- We are aware of an issue where the NHSmail Portal is displaying an error once LOA’s have authenticated via MFA. This looks to be only affecting users of the NHSmail Portal with Local Admin privileges

  • INC46538533 – Portal inaccessible – RESOLVED

    25/05/2025 18:15:00 PM
    RESOLVED – We are aware of an issue where the NHSmail Portal has become inaccessible displaying an error “Server Error in ‘/’ Application”

  • Information – Scheduled Maintenance: Windows 365 Service

    22/05/2025 13:21:00 PM
    To enhance the performance and reliability of the Windows 365 service, we have scheduled routine maintenance. This will take place during off-peak hours according to each client device’s local time to help reduce any potential disruption.

back to top