Microsoft 365 Alert – Service Degradation – Windows 365 – Users will see intermittent connection drops for Windows 365 Cloud PCs – NEW

Announcements Arpan Das

09/06/2026 11:03:00 AM

NHSmail Reference: INC46846220

Microsoft Reference: WP1384473

Issue Status: OPEN

Issue Description: Users will see intermittent connection drops for Windows 365 Cloud PCs.

Current Update: 09/06/2026 11:03:00 AM – Microsoft are performing unplanned maintenance for the Windows 365 service. During the time of deployment, users may see brief connection interruptions on their Cloud PCs. They anticipate that most of these sessions will recover automatically, however if a session does not reconnect, a manual reconnect will restore access. They will monitor the deployment to ensure that the impact is remediated.

Scope of impact: Your organization is affected by this event, and the issue impacts any user utilizing a Cloud PC. This information may be updated as our investigation continues.

Root cause: Unplanned maintenance for the Windows 365 service is causing intermittent connectivity drops.

Next update by: Wednesday, June 10, 2026, at 7:30 PM UTC