Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may be unable to open Lists links in the Microsoft OneDrive app within Microsoft Teams – ONGOING

Announcements Shagufta Naaz

22/05/2026 08:54:00 AM

NHSmail Reference: INC46833493

Microsoft Reference: TM1318328

Issue Status: ONGOING

Issue Description: Users may be unable to open Lists links in the Microsoft OneDrive app within Microsoft Teams.

More info: When attempting to open the link, it’s unresponsive and doesn’t open in the Microsoft Teams desktop or web client.

To avoid impact, users can open links in Microsoft OneDrive directly in a browser, or open the Lists link from Microsoft Teams channel or chat.

Current Update: 22/05/2026 08:55:00 AM–Microsoft’s analysis of the HAR trace and error logs, along with reviewing any recent changes made to the Lists link service in the Microsoft OneDrive app within Microsoft Teams, has identified and correlated impact with a recent update to the service. They are reviewing this update further to assess and develop the safest strategy going forward to remediate impact

Scope of impact: Any user attempting to open Lists links in the Microsoft OneDrive app within Microsoft Teams may be affected. This section may be updated as our investigation continues.

Next update by: Saturday, May 23, 2026, at 1:30 AM UTC