Important Intune service degradation – Unable to access Device Screen

20/04/2026 8:50:00 AM

Dear Local Administrator,

We are currently investigating a service degradation in Intune, preventing the Devices screen from loading.

You may be presented with a “something went wrong” error.

We are working with Microsoft to investigate this.

Further updates to follow

What action is being taken

Live Service are working with Microsoft to find out more information about the service degradation and when we can expect service to be restored

What action is required from your organisation

No action is required from your organisation

Further information

If you have any questions about this change or would like further information, please raise an incident or service request via Helpdesk Self-Service, or email Helpdesk@nhs.net