Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users may have been unable to access the new Clipchamp start page in SharePoint Online – RESOLVED

Announcements Shagufta Naaz

02/02/2026 9:11:00 AM

NHSmail Reference: INC46786979

Microsoft Reference: SP1266250

Issue Status: RESOLVED

Issue Description: Some users may have been unable to access the new Clipchamp start page in SharePoint Online.

Final Update: 02/02/2026 9:11:00 AM– Microsoft has confirmed through feedback from a number of affected users that impact has been fully remediated.

Scope of impact: Some users attempting to access the new Clipchamp start page in SharePoint Online may have been impacted.

Root cause: A recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact.

Next steps: Microsoft are reviewing our deployment procedures to help prevent similar problems from occurring in the future.