Microsoft 365 Alert – Service Degradation – Power Platform – office365 connector flows and apps failing – ONGOING

17/03/2026 09:06:00 AM

NHSmail Reference: INC46775005

Microsoft Reference: PP1253759

Issue Status: ONGOING

Issue Description: Users may receive errors when running flows and apps with the office365 connector.

Final Update: 17/03/2026 09:06:00 AM After monitoring connector telemetry, it has been observed that functionality to flows and apps using office365 connectors has recovered.

Scope of impact: An unexpected issue with Power BI report and dashboard and Microsoft Fabric artifact sharing is preventing delivery of email notifications reporting the shared items to users.

Root cause: The external service used by the office365 connector was unable to handle requests from Microsoft’s connector services.

Next Steps : Microsoft are continually review our monitoring to reduce detection time and notify customers of issues with external services.

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