Microsoft 365 Alert – Service Degradation – Exchange Online – Users may see issues with their templated subscription email in Power BI – ONGOING

Announcements Shagufta Naaz

02/02/2026 08:50:00 AM

NHSmail Reference: INC46738635

Microsoft Reference: PB1225246

Issue Status: ONGOING

Issue Description: Users may see issues with their templated subscription email in Power BI.

More info: Specifically, users may observe that the subscription email template has been altered due to a change rolled out altering the template format.

Customers may see additional revisions to this template in the future and it is recommended to update processes to be resilient to these changes. They apologise for the disruption this change has caused. Future updates to this template will be communicated with notice so users can update their processes appropriately.

Current Update: 02/02/2026 08:50:00 AM –Microsoft has determined that a recent change altering the subscription email template for Power BI affected users’ existing subscription email templates. They are moving to roll back the template to the previous default and anticipate they will have an estimated timeline for full remediation by our their scheduled update.

Scope of impact: Users leveraging templated subscription emails in Power BI may be impacted.

Root cause: A recent change altering the subscription email template for Power BI affected users’ existing subscription email templates.

Next update by: Tuesday, February 3, 2026, at 2:00 AM UTC