Microsoft 365 Alert – Service Degradation – Power Platform – Users are experiencing degraded performance across multiple services – RESOLVED

Announcements Sourav Nandi

27/11/2025 08:50:00 AM

NHSmail Reference: INC46691566

Microsoft Reference: PP1190019

Issue Status: RESOLVED

Issue Description: Users are experiencing degraded performance across multiple services.

Final Update: 25/11/2025 08:45:00 AM – After a period of monitoring telemetry, Microsoft have confirmed that Power Platform, Power Apps, Canvas Designer, and MCS scenario functionality has been restored.

Root cause: Capacity constraints within a portion of the database infrastructure responsible for Power Platform, Power Apps, Canvas Designer, and Microsoft Copilot Studio scenario functionality.

Next Steps: Microsoft are reviewing their code for improved performance and potential automated recovery options to reduce or avoid similar issues in the future