Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may be unable to utilize site search in SharePoint Online – RESOLVED

Announcements Sourav Nandi

12/11/2025 09:00:00 AM

NHSmail Reference: INC46680132

Microsoft Reference: SP1184976

Issue Status: RESOLVED

Issue Description: Users may be unable to utilize site search in SharePoint Online.

More Info: When users attempt to interact with the site search box, the box may not react or perform any searches.

Final Update: 13/11/2025 08:55:00 AM – Microsoft have confirmed the full deployment of their fix and verified with a subset of impacted users that impact is remediated.

Scope of impact: This issue may affect users attempting to perform site searches in SharePoint Online.

Root cause: A recent build deployment contained a change which broke functionality of the site search bar.

Next steps: Microsoft are reviewing their update testing and validation methods to better identify issues such as this prior to deployment to prevent similar impact in the future.