Microsoft 365 Alert – Service Degradation –  Microsoft Teams – Some users see stale data in the Microsoft Teams Discovery feed from any connection method – ONGOING

08/04/2025 09:15:00 AM

NHSmail Reference: INC46500763

Microsoft Reference: TM1050677

Issue Status: ONGOING

Issue Description: Users may see stale data in the Microsoft Teams Discovery feed from any connection method.

Current Update: 13/05/2025 08:25:00 AM – Microsoft have The deployment is progressing but taking longer than initially anticipated. They’re continuing to monitor the progress of the deployment, and they’ll provide a completion timeline when one becomes available.

Scope of impact: Your organization is affected by this event, and some users viewing data in their Microsoft Teams Discovery feed may be impacted.

Root cause: An issue with a Substrate service that this functionality is reliant upon is contributing to processing and ingestion delays, which is causing the Microsoft Teams Discovery feed to display stale data for some users.

Next update by: Thursday, May 15, 2025, at 2:00 PM UTC