INC46485800 – High Send Intermittent Connectivity Issue – RESOLVED

Announcements Arpan Das

25/03/2025 13:30:00 PM

Issue Status: RESOLVED

NHSmail Reference: INC46485800

Issue Description: We aware of an intermittent issue where some users are unable to connect to send.nhs.net.

Final Update: 25/03/2025 15:15:00 PM – Engineers have now resolved the issue that was causing connectivity issues with send.nhs.net. Users should no longer be impacted with emails sending normally.

We apologise for any inconvenience caused and thank you for your patience whilst we worked to resolve this issue.

If you require additional help and support, the NHS.net Connect helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net.