Service Degradation – Delays to Support Hub Actions – NEW

Announcements Shagufta Naaz

24/06/2026 15:40:00 PM

Issue Status: OPEN

Issue Summary: Delays in processing Support Hub administer actions.

Description: We are aware of an incident currently impacting ‘Administer’ tasks raised in Support Hub (such as Create User and Add a Joiner). You may experience a delay in your actions being processed.

If you wish to report any issues on the NHS.net Connect platform, please raise a ticket with the Service Desk by calling 0333 200 1133 or emailing helpdesk@nhs.net.