Microsoft 365 Alert – Service Degradation – Microsoft Defender XDR – Users can’t view detonation detail screenshots in the email entity page of the Microsoft Defender for Office 365 portal – RESOLVED

Announcements Sourav Nandi

03/07/2024 08:36:00 AM

NHSmail Reference: INC44052326

Microsoft Reference: DZ807713

Issue Status: RESOLVED

Issue Description: Users can’t view detonation detail screenshots in the email entity page of the Microsoft Defender for Office 365 portal.

More info: Users can’t view detonation detail screenshots in the email entity page of the Microsoft Defender for Office 365 portal.

Final Update: 08/07/2024 09:25:00 AM – The deployment has completed successfully and Microsoft have confirmed that the issue is now resolved.

Scope of impact: Your organization is affected by this event, and all users can’t view detonation detail screenshots in the email entity page of the Microsoft Defender for Office 365 portal.

Root cause: A recent code change introduced a regression which has caused detonation detail screenshots to be unavailable for users.

Next steps: Microsoft are reviewing their service update and change procedures to help prevent this issue from happening again.